Compass, Inc.
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About
Compass, Inc. operates a real estate brokerage platform providing services and technology to residential real estate agents and their clients. The company offers technology tools, marketing support, training, and services helping agents list and sell residential properties. Compass provides a cloud-based platform with customer relationship management, marketing creation, analytics, and transaction management tools for its agents. The company generates revenues from commissions on residential real estate transactions closed by its agents. Founded in 2012 by Robert Reffkin and Ori Allon and headquartered in New York City, Compass went public in 2021 at a significant valuation. The company has grown rapidly through aggressive agent recruitment and acquisitions of local brokerages nationwide. Compass faces intense competition from traditional brokerages including Realogy brands, Keller Williams, and discount brokers, along with challenges achieving profitability amid high operating costs and competitive commission splits favoring agents. The company has struggled with profitability, cash burn, and justifying its technology differentiation. Compass continues to work toward profitability through cost reductions, operational efficiency, and technology platform enhancements while navigating cyclical housing market conditions.