Privacy Policy

Grid Pulsar ("we," "us," or "our") operates the website gridpulsar.com and its associated products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites or use our services.

1. Information We Collect

We may collect information that you provide directly to us, including:

• Name and email address when you create an account or contact us
• Account credentials (passwords are stored in hashed form only)
• Portfolio and watchlist data you choose to save within our products
• Communications you send to us (support emails, feedback)

2. Information Collected Automatically

When you access our services, we may automatically collect certain information, including:

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages visited, time spent, and navigation patterns
• Referring URLs and search terms

3. Cookies and Tracking Technologies

We use cookies and similar technologies to maintain session state, remember your preferences (such as theme selection), and understand how our services are used. We use Cloudflare for security and performance, which may set its own cookies. You can control cookie preferences through your browser settings.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your account registration and manage your account
• Send transactional emails (verification, password reset)
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and abuse

5. AI-Powered Features

Our products may include AI-powered analysis features. When you use these features, the financial data being analyzed (publicly available market data) is sent to third-party AI providers for processing. We do not send your personal information, account details, or private data to AI providers. AI-generated analyses may be cached to improve performance and reduce costs.

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• With service providers who assist in operating our services (email delivery, infrastructure hosting, security services)
• To comply with legal obligations, court orders, or governmental requests
• To protect the rights, property, or safety of Grid Pulsar, our users, or the public
• In connection with a merger, acquisition, or sale of assets, with notice to affected users

7. Data Security

We implement reasonable security measures to protect your personal information, including encryption of data in transit (TLS/SSL), hashed password storage (bcrypt), and secure authentication tokens. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you request account deletion, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention).

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing of your data
• Request portability of your data

To exercise these rights, contact us at [email protected].

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information promptly.

11. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at [email protected].